Before making any reservation or purchase, customers must contact us via WhatsApp to confirm availability, details and final price.
Full payment is required to confirm and process any service, including tours, accommodations, transportation, guides, translation services and other travel arrangements.
For handmade products, carpets and handicrafts, full payment is required before order processing and shipping.
In special circumstances and only with prior agreement, cash payment may be accepted.
Please make sure you have reviewed and confirmed all details before making any reservation or purchase.
Due to the nature of our services and products, all payments are final and non-refundable.
After payment confirmation, cancellations, changes or refund requests cannot be accepted.
Customers are responsible for confirming:
before completing the payment.
If you have any questions or need more information, please contact us via WhatsApp before making your payment. Our team will be happy to assist you and provide all necessary details.